What is lift.ClinicalEncounters.com?
Lift.ClinicalEncounters.com provides a framework for online, mobile, and virtual reality platforms to support the wellbeing and resilience of future physicians and physicians and help them avoid burnout.
Why is it called Lift?
We are a positive optimistic organization that emphasizes health and potential and pushes solutions, not despair and hopelessness. Terms like burnout and resilience imply a crushing weight that either you cannot handle or for which you must build up defenses. Such elements look like they are external and potentially out of your control, furthering the sense of despair and leading to learned helplessness and depression.
We reject that view. We propose solutions that lift health care providers up, empower them, and build upon their existing strengths, talents, and experience. In the end, if those efforts reduce despair, burnout, depersonalization, career regret, or depression, that’s great. But we reject the notion that an emphasis on reducing despair, burnout, depersonalization, career regret, or depression is the right strategy.
We can all start with who we are, build upon that, and lift ourselves, our colleagues, and the healthcare profession up.
What is the need for this website?
Physicians in training have a higher rate of burnout and related symptoms, especially depression and anxiety, than the general population, as high as 50%. Burnout continues to be common in practicing physicians although contributing factors shift as medical students go from pre-clinical to clinical training, residency, and early practice. Burnout continued to be a problem despite the addition of wellness programs by many medical schools and medical centers. The COVID-19 pandemic added further stressors and is expected to increase the problem, especially if it is not adequately addressed.
What is the mission of this website?
Training available through Lift.clinical encounters will reduce burnout in physicians-in-training by providing anticipatory guidance regarding medical education and practice and build key skills related to coping, resilience, and attending to personal wellbeing. Training for physicians in practice will provide similar skills.
What is the target audience?
- Medical students
- Undergraduate and graduate students considering medical school
- Medical resident physicians and physicians in practice
Will my information be shared?
Clinical Tools will not share your personal information with any third parties. However, if taking one of our modules is part of your required coursework, your measurement data (e.g.pre/post tests) will be reported to your professor upon their request.
Who is developing and funding this website?
The website is being developed by Clinical Tools, Inc. This website is funded by the National Institute on Alcohol Abuse and Alcoholism (NIAAA grant No. 2R44AA026474).
Where can I learn more about Clinical Tools, Inc?
On our About Us page, there is a brief overview of CTI, as well as a link to our corporate site.
Using the Site
How do I pay for the activity?
On the Homepage, select the activity that applies to you or your group. You should be guided to create a group to sign up and pay if applicable. If you are signing up just yourself, you can create a group of one.
What is the money-back guarantee?
If you start the activity and are not satisfied for any reason, we will refund your training fee within 60 days of the original payment. Refunds will be in the original form of payment. After 60 days we are unable to offer a refund. If you complete the activity, we will not issue a refund. Email firstname.lastname@example.org with requests or questions.
How many credits will I receive per module?
Credits vary by module. Users will receive a set amount of CME credit hours or a Letter of Completion upon completing the activity.
How do I view my certificates?
If you have completed an activity, you can access your certificate(s) on the My Account page. Alternatively, from the homepage, simply click on your profile name in the site menu.
I need a copy of my certificate and I can’t find it.
Please contact us to request a copy. It helps if you can provide the username or email you used and the list of activities for which you need certificates.
Why do I have to register on the site?
Clinical Tools includes multiple measures in our modules to assess changes in knowledge, attitudes, self-efficacy, and intended behavior. We track this data for all users to assess the impact of our online curriculum.
I forgot my password. What should I do?
How do I create a group for multiple members of my organization to take training?
How do I utilize the group leader features?
How do I access my group and training?
You will access your group training depending on how your group leader chose to add people to the group. Choose from the two scenarios as they apply to you:
- I received a link to sign up:
If you were sent a sign-up link, you will need to register your account via that link to be correctly added to your group. Once you are registered, your group activities can be found under the “My Account” section of the menu. These are all the activities your group leader has assigned to your group.
- I received an email with a username and password:
If you received an automatic “You’ve been added to the group” email, simply click on the link provided in the email to log in and access your group activity(s). *If you did not receive the email, check your spam folder or reset your password using the email your group leader used.
Additional activities, outside of your group training, may be accessible on the site’s homepage. Please contact your group leader if you have an interest in these additional trainings. If you already created an account, but don’t have access to the activities you think you should, please contact us and we will add you to the correct group.
What information does my group leader receive about my training?
For all group activities, your group leader has access to your activity progress, the date you completed training, and how you did on the pre/post-assessments.
Is there a defined time during which I have to complete the training?
Your group leader may require you to complete your training by a certain deadline. However, the learning system allows you to start and stop training at any time in order to complete on your schedule.