Frequently Asked Questions

lift.clinicalencounters.com provides a framework for online and downloaded 3D simulation experiences, cases, and online information to support the well-being and resilience of future physicians and help them avoid the symptoms that have been called “burnout.”

Physicians in training have a higher rate of burnout and related symptoms, especially depression and anxiety, than the general population, as high as 50%. Burnout continues to be common in practicing physicians although contributing factors shift as medical students go from pre-clinical to clinical training, residency, and early practice. Burnout continued to be a problem despite the addition of wellness programs by many medical schools and medical centers. The COVID-19 pandemic added further stressors and is expected to increase the problem, especially if it is not adequately addressed.

Clinical Tools will not share your personal information with any third parties. However, if taking one of our modules is part of your required coursework, your measurement data (e.g.pre/post tests) will be reported to your professor upon their request.

The website is being developed by Clinical Tools, Inc. This website is funded by the National Institute on Alcohol Abuse and Alcoholism  (NIAAA grant No. 2R44AA026474).

Clinical Tools includes multiple measures in our modules to assess changes in knowledge, attitudes, self-efficacy, and intended behavior. We track this data for all users to assess the impact of our online curriculum.

If you are logged out and have forgotten your password, you can request to have it changed. Enter in the email for your account and you will receive a link to change your password.

If you are already logged in and would like to change your password, you may edit your account details

Visit our About Groups page to learn more about how you can create a group for organization training (multiple users). Contact us if you have any additional questions.

As a group leader, you can add additional group leaders, add and remove users, and view user progress reports on the Group Management page. If you think you should be a group leader and don’t have access to that page, contact us and we will make sure you have the correct permissions.

You will access your group training depending on how your group leader chose to add people to the group. Choose from the two scenarios as they apply to you:

1. I received a link to sign up:
   If you were sent a sign-up link, you will need to register your account via that link to be correctly added to your group. Once you are registered, your group activities can be found under the “My Account” section of the menu. These are all the activities your group leader has assigned to your group.
2. I received an email with a username and password:
   If you received an automatic “You’ve been added to the group” email, simply click on the link provided in the email to log in and access your group activity(s). *If you did not receive the email, check your spam folder or reset your password using the email your group leader used.

More Information
Additional activities, outside of your group training, may be accessible on the site’s homepage. Please contact your group leader if you have an interest in these additional trainings. If you already created an account, but don’t have access to the activities you think you should, please contact us and we will add you to the correct group.

For all group activities, your group leader has access to your activity progress, the date you completed training, and how you did on the pre/post-assessments.

Your group leader may require you to complete your training by a certain deadline. However, the learning system allows you to start and stop training at any time in order to complete on your schedule.